Blog
Trends in personnel...
Global trends in customer service during 2021/22
Elena Tsysar, partner at 4Service Group, consultant and CX researcher
Trend Personnel 1. Hybrid working systems
The...
Blog
Trends in customer...
Global trends in customer service during 2021/22
Elena Tsysar, partner at 4Service Group, consultant and CX researcher
The good service formula
Has the customer...
Researches and Insights
Survey 4Service Group: 4 out of 10 Romanians fear the number of cases will increase exponentially, and they...
Over 50% of the respondents believe that the current crisis will last for more than 2-3 months6 out of 10 Romanians are very concerned about the evolution of the epidemic,...