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Staff loyalty...
The assessment of staff loyalty and their involvement The assessment of staff loyalty is a tool that allows you to determine the degree of employee loyalty to the company as well...
  • 08 Nov 2018
  • 86
Customer Service Standars...
Development and implementation of standards Standards are requirements and recommendations used for employeesfor personnel work, which and are developed on the basis of...
  • 08 Nov 2018
  • 89
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Having worked for 17 years to improve the quality of customer service, 4Service has studied all processes that may affect the work of employees. We have also developed our own...
  • 08 Nov 2018
  • 110
CX...
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  • 08 Nov 2018
  • 125
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Active live phone sales Telemarketing is one of the more modern ways to sell goods or services and is carried out over the phone. The sales, which are conducted by a...
  • 08 Nov 2018
  • 79
Hot...
The organization of hot lines is a versatile and important tool used to attract new customers, increase the number of existing customers and build a customer-oriented image of...
  • 08 Nov 2018
  • 71
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Interactive Voice Response (IVR) is an automated system that contains pre-recorded voice messages. This solution allows you to remind and report on the following: the amount of...
  • 08 Nov 2018
  • 73
“Live” Call...
The Live call center by 4Service made up of a team of professional operators that have undergone special training and are ready to undertake a wide variety of business tasks of...
  • 08 Nov 2018
  • 100
Guest...
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  • 08 Nov 2018
  • 69
Sales...
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  • 08 Nov 2018
  • 78
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