The monitoring of opinions/moods on social media
Web Social Media (WSM) is the monitoring of brands mentioned on social networks, blogs, forums, feedback sites, online media and the in-depth analysis of opinions and feelings towards given keywords and contextual content.
WHY CHOOSE 4SERVICE
The number of brand mentions on social media can reach up to one thousand per day. This feedback requires prompt processing but it is only necessary to respond to a trend or threat, not every statement.
IN ORDER TO ACHIEVE THE MAXIMUM EFFICIENCY, WE ALSO CARRY OUT: