This is a way to monitor and improve your recruitment and adaptation process.
If you lack qualified candidates, or the ones you hire do not stay long at your company, it is important to examine your company through the eyes of an applicant.
The mechanics: Under the guise of a real applicant, the agent submits his/her application to the company and goes through all the stages of recruiting.
During this process, the mystery applicant evaluates the:
And conducts a comparative analysis in comparison with the competitors.
The mystery employee evaluates the:
As a customer, you will receive:
Why choose the Mystery Applicant service from 4Service:
We also have a set of tools at our disposal to help further diagnose any problems, such as: WSM (feedback given to the employer online) and the results of anonymous surveys conducted on employee satisfaction and involvement.
Mystery applicants may also be a part of HR brand research.
Trainings on recruiting and staff adaptation, “Director School” can be a part of the solution.
of Ukrainians buy jewelry once a year
of respondents are annoyed by Viber/WhatsApp messaging
on insurance companies’ industry
of Europeans are satisfied with the speed of service they receive
of respondents are surpassed with the expectation of non-standard consultation in clothing stores
of customer conversations are about their experience with people
Web Social Media
increase in the quality of customer service received during public holidays
of customers expect companies to offer customer support via social networks
We will contact you and answer
all your questions