Career Log in
Field Staff

Career

Field Staff

Privacy and Data Protection Policy

//

Focus groups

DEMO Order service

Focus groups are conducted as part of in-depth research into the needs and motivation of a company’s target audience. This method helps develop an idea for the perception of an existing or new product or to understand how an image/criteria determine the feelings behind a particular product/service.

21%

believe that SMS alerts are much more informative than a call from a company.

Survey

80%

of customers consider messengers to be a modern tool for communication with a company

Research

+ 15%

the profits of brands that have implemented personalization

Technology

80%

of the respondents are more likely to choose the brand that offers a personalized approach

Brand Health

48%

of millennials are bought from those they know.

Poll

63%

of customers expect to be supported on social networks

Web Social Media

76%%

of the respondents prefer to buy using a smartphone, because it saves time

Mystery Shopping

2%

of staff make the management or their HR manager aware of their mental health and any issues they may be experiencing with it.

Market Research

Blog

Blog Trends in personnel...
Global trends in customer service during 2021/22 Elena Tsysar, partner at 4Service Group, consultant and CX researcher Trend Personnel 1. Hybrid working systems The...
  • 24 Jun 2021
  • 32
Blog Trends in customer...
Global trends in customer service during 2021/22 Elena Tsysar, partner at 4Service Group, consultant and CX researcher The good service formula Has the customer...
  • 18 Jun 2021
  • 43
Researches and Insights Survey 4Service Group: 4 out of 10 Romanians fear the number of cases will increase exponentially, and they...
Over 50% of the respondents believe that the current crisis will last for more than 2-3 months6 out of 10 Romanians are very concerned about the evolution of the epidemic,...
  • 10 Apr 2020
  • 449
Read all news
[cf7-form cf7key="exit-form"]
< Back

Choose a service

This will increase the efficiency of the call
and the speed of response to your request.

Sales department Support

You are driven by the desire to improve service with us.

×

Back call

[cf7-form cf7key="kontaktnaya-forma-1"]

×

Support

[cf7-form cf7key="126"]
×

Thank you, your pet is sent!

We will contact you and answer
all your questions

Open
×
[cf7-form cf7key="white-papers"]
×
[cf7-form cf7key="white-papers-quality-school"]
< Back

Choose a service

This will increase the efficiency of the call
and the speed of response to your request.

Sales department Support

You are driven by the desire to improve service with us.

×
[cf7-form cf7key="white-papers"]
×

White papers

[cf7-form cf7key="white-papers-2"]
×

Quick registration

[cf7-form cf7key="bystraya-registratsiya-tajnogo-pokupatelya"]
×

Application form

[cf7-form cf7key="anketa"]
×

Order service

[cf7form cf7key="order-service"]
s
×

Try demo

×
[cf7form cf7key="zapolnit-brif"]
×

Заказать услугу Sarafan

[cf7form cf7key="zakazat-uslugu-sarafan"]
×
[cf7form cf7key="service-order-ro_2019_copy"]
×

Получить программу на почту

[cf7form cf7key="shkola-direktora-2-0-poluchit-programmu-na-pochtu"]
×

Заказать обратный звонок

[cf7form cf7key="shkola-direktora-2-0-pozvonit-mne-kogda-budet-zapusk"]
×

Заказать индивидуальную программу

[cf7form cf7key="shkola-direktora-2-0-hochu-individualnuyu-programmu"]
×

ПОЛУЧИТЬ ВИДЕОУПРАЖНЕНИЕ «Нематериальная мотивация сотрудников нового поколения»

[cf7form cf7key="shkola-direktora-2-0-video-nematerialnaya-motivatsiya"]
×

ПОЛУЧИТЬ ВИДЕОУПРАЖНЕНИЕ «Работа с сопротивлением персонала»

[cf7form cf7key="shkola-direktora-2-0-video-rabota-s-soprotivleniem-personala"]
×

ПОЛУЧИТЬ ВИДЕОУПРАЖНЕНИЕ «Как конвертировать инвестиции на обучение сотрудников в результат»

[cf7form cf7key="shkola-direktora-2-0-video-kak-konvertirovat-investitsii"]
×

Регистрация

[cf7form cf7key="6775"]
×

Получить видео

[cf7form cf7key="6810"]
×

Получить программу

[cf7form cf7key="6815"]
×

Заказать Sarafan

[cf7form cf7key="safari-kalkulyator-abonplata"]
×

Заказать Sarafan

[cf7form cf7key="safari-kalkulyator-servis"]
×

Заказать Sarafan

[cf7form cf7key="poluchit-sarafan"]
×

Try demo

[cf7form cf7key="zakazat-demo-sarafan"]
×

Получить чеклист

[cf7form cf7key="poluchit-cheklist-sarafan"]
×
[cf7form cf7key="service-design-poluchit-konsultatsiyu"]
//УКР(укр)
×

Order service

    ×

    Order service

      ×

      Try demo