Face-to-face interviews are one of the main methods used to collect quantitative data. During these interviews, the interviewer communicates directly with the respondent and their questions are based on a strictly structured questionnaire.
These interviews can be conducted at the respondents’ place of work or residence, on the street or in certain points of sale.
What tasks can face-to-face interviews solve for businesses?
They can:
4Service can conduct face-to-face interviews using PAPI. This is a technique used for surveys during which the interviewer personally asks questions to the respondent and notes the answers in a paper questionnaire. 4Service also practises the CAPI method. This is a survey technique in which the interviewer personally asks questions to the respondent and records the answers in electronic format using a laptop, smartphone or tablet.
This will increase the efficiency of the call
and the speed of response to your request.
You are driven by the desire to improve service with us.
This will increase the efficiency of the call
and the speed of response to your request.
You are driven by the desire to improve service with us.
Ukraine / Українська
Russia / Русский
Romania / Română
Global / English
Turkey / Türkçe
Azərbaycan
Қазақстан
ქართული
Belarus / Беларуская