Complex Researches | 4Service Group
Career
Field Staff

Career

Field Staff

Privacy and Data Protection Policy

//
Complex Researches

Complex Researches

HR Brand

Learn more DEMO Order

Сustomer Journey

Customer Journey Map is a product development method that is based on a detailed analysis of the audiences’ needs and behavior. It provides a visualized history of consumer interaction with a product, service, company or brand through various channels and during a certain period of time. This allows companies to objectively analyze the experience of customer interaction with the product. It also enables companies to fix and eliminate any barriers that arise and to offer recommendations for...

Learn more DEMO Order

32%

of Ukrainians buy jewelry once a year

Survey

37%

of respondents are annoyed by Viber/WhatsApp messaging

Research

-4.3

on insurance companies’ industry

NPS

30%

of Europeans are satisfied with the speed of service they receive

Brand Health

29%

of respondents are surpassed with the expectation of non-standard consultation in clothing stores

Poll

92.4%

of customer conversations are about their experience with people

Web Social Media

+30%

increase in the quality of customer service received during public holidays

Mystery Shopping

63%

of customers expect companies to offer customer support via social networks

CAWI

Blog

Customer Experience and Sales Die or develop yourself! How to bridge the gaps in customer experience with service...
You have created a qualitative product, implemented customer service standards, regularly monitored the implementation, but feel that you are standing still? It is time to look at...
  • 12 Sep 2019
  • 49
Customer Experience and Sales Profit Formula. How to hold the qualitative research and earn...
  “A satisfied customer is the best business strategy of all.” Michael Leboeuf, author of “How to Win Customers and Keep Them for Life” The basis of holding...
  • 12 Sep 2019
  • 73
Customer Experience and Sales Is there happiness in the...
Over the past few years, we have received an increasing number of requests for research such as employee satisfaction and engagement, HR-Brand, Employee Journey Map amongst...
  • 11 Sep 2019
  • 31
Read all news
×

Special Offer for You

< Back

Choose a service

This will increase the efficiency of the call
and the speed of response to your request.

Sales department Support

You are driven by the desire to improve service with us.

×

Back call

×

Support

×

Thank you, your pet is sent!

We will contact you and answer
all your questions

Открыть
×

×

< Back

Choose a service

This will increase the efficiency of the call
and the speed of response to your request.

Sales department Support

You are driven by the desire to improve service with us.

×

Order service

×

White papers

×

Quick registration

I want to participate in a project as:

Gender*

Date of Birth*

×

Application form

Date of Birth*

×

Order service

×

Try demo

×

Получить программу на почту

×

Заказать обратный звонок

×

Заказать индивидуальную программу

×

ПОЛУЧИТЬ ВИДЕОУПРАЖНЕНИЕ «Нематериальная мотивация сотрудников нового поколения»

×

ПОЛУЧИТЬ ВИДЕОУПРАЖНЕНИЕ «Работа с сопротивлением персонала»

×

ПОЛУЧИТЬ ВИДЕОУПРАЖНЕНИЕ «Как конвертировать инвестиции на обучение сотрудников в результат»

×

Регистрация

* - поля, отмеченые звездочкой, обязательны к заполнению

×

Получить видео

* - поля, обязательны к заполнению

×

Получить программу

* - поля, обязательны к заполнению

×

Заказать Sarafan

* - поля, обязательны к заполнению

×

Заказать Sarafan

* - поля, обязательны к заполнению

×

Заказать Sarafan

* - поля, обязательны к заполнению

×

Try demo

* - поля, обязательны к заполнению

×

Получить чеклист

* - поля, обязательны к заполнению