Interactive Voice Response (IVR) is an automated system that contains pre-recorded voice messages.
This solution allows you to remind and report on the following:
Using this service, you receive the following benefits and opportunities:
Why choose 4Service’s IVR service?
IVR by 4Service is the best solution for mass survey or information gathering tasks. Using this tool, you can increase the speed of information transfer and customer service, therefore, having a positive impact on customer loyalty towards your company.
of Ukrainians buy jewelry once a year
of respondents are annoyed by Viber/WhatsApp messaging
on insurance companies’ industry
of Europeans are satisfied with the speed of service they receive
of respondents are surpassed with the expectation of non-standard consultation in clothing stores
of customer conversations are about their experience with people
Web Social Media
increase in the quality of customer service received during public holidays
of customers expect companies to offer customer support via social networks
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