Blog

Business and Management Service Future 2019. Major trends in the world and in...
Trends or do you know your consumer? Everyone wants to look into the future: if you know trends, this allows you to make the right decisions today. But there are no guarantees,...
  • 23 Jan 2019
  • 4
Researches and Insights Myths about qualitative...
Qualitative research relates only to focus groups and in-depth interviews. It is true that focus groups and in-depth interviews are most often used in the qualitative research....
  • 18 Jan 2019
  • 13
Marketing Technologies and Tools Apple’s success secrets. 4 key tactics of high NPS to the Apple...
Apple has established itself in the eyes of the client as a proponent of the innovative technologies responding promptly to the needs and desires of the audience.  Since 2007,...
  • 11 Jan 2019
  • 31
Customer Success Story Service triathlon in A-100. Secrets of the happy people...
The management of the companies carefully develop service quality standards, but not always their efforts and investments have a response from the ordinary employees. Standard...
  • 10 Jan 2019
  • 40
Researches and Insights Everyone talks about personalization but almost no one knows how to do...
Personalization is a trendy marketing technique, the work with which most often comes up with indicating the name in the subject line of the letter. But this technology is...
  • 09 Nov 2018
  • 37
Staff Management and Motivation Dolphins or Pavlov dogs: how does your line staff let customers know about a loyalty program? What motivates...
In May 2018, 4Service company hold a research and determined how employees broadcast a loyalty program to the customers in different business segments and what causes a lack of...
  • 09 Nov 2018
  • 15
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